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	<title>Solving problems at first start - ClipAI</title>
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	<link>https://clipai.pro/en/faq/category/problem-solving/first-start-problems-fix/</link>
	<description>Generating articles using AI. Trust your computer to work with text: automatic rewriting and copywriting</description>
	<lastbuilddate>Fri, 13 Jun 2025 10:54:28 +0000</lastbuilddate>
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	<title>Solving problems at first start - ClipAI</title>
	<link>https://clipai.pro/en/faq/category/problem-solving/first-start-problems-fix/</link>
	<width>32</width>
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	<item>
		<title>“There is no connection to the authorization server or your IP is blocked” in Zennoposter or Zennobox</title>
		<link>https://clipai.pro/en/faq/fix-zennoposter-ip-banned/</link>
		
		<dc:creator><![CDATA[admin]]></dc:creator>
		<pubdate>Sun, 21 Jul 2024 12:33:55 +0000</pubdate>
				<guid ispermalink="false">https://clipai.pro/?post_type=epkb_post_type_1&#038;p=5480</guid>

					<description><![CDATA[<p>If you encounter such an error when launching Zennoposter, you need to do the following (we recommend doing it sequentially and checking if the error has been fixed after completing each step): Check your Internet connection. Go to your personal account through the browser of the same computer or server from which you are launching Zennoposter or Zennobox. Log in to your account. After successfully logging in, try launching the program again. If</p>
<div><a class="btn-filled btn" href="https://clipai.pro/en/faq/fix-zennoposter-ip-banned/" title="“There is no connection to the authorization server or your IP is blocked” in Zennoposter or Zennobox">Read More</a></div>
<p>Сообщение <a href="https://clipai.pro/en/faq/fix-zennoposter-ip-banned/">&#171;Нет подключения к серверу авторизации или ваш IP заблокирован&#187; в Zennoposter или Zennobox</a> появились сначала на <a href="https://clipai.pro/en">ClipAI</a>.</p>
]]></description>
										<content:encoded><![CDATA[<figure id="attachment_5481" aria-describedby="caption-attachment-5481" style="width: 646px" class="wp-caption alignnone"><a href="https://clipai.pro/wp-content/uploads/2024/07/ip_error_zennoposter.png"><img fetchpriority="high" decoding="async" class="size-full wp-image-5481" src="https://clipai.pro/wp-content/uploads/2024/07/ip_error_zennoposter.png" alt="Zennoposter window with the error “There is no connection to the authorization server or the IP is blocked” when starting the program." width="646" height="297" srcset="https://clipai.pro/wp-content/uploads/2024/07/ip_error_zennoposter.png 646w, https://clipai.pro/wp-content/uploads/2024/07/ip_error_zennoposter-300x138.png 300w, https://clipai.pro/wp-content/uploads/2024/07/ip_error_zennoposter-18x8.png 18w" sizes="(max-width: 646px) 100vw, 646px" /></a><figcaption id="caption-attachment-5481" class="wp-caption-text">Zennoposter window with error</figcaption></figure>
<p><strong>If you get this error when starting Zennoposter</strong>, you need to do the following (we recommend doing it sequentially and checking whether the error has been corrected after completing each step):</p>
<ol>
<li>Check your internet connection.</li>
<li>Login via browser <strong>the same computer</strong> or the server from which you launch Zennoposter or Zennobox, <a href="https://userarea.zennolab.com/" target="_blank" rel="noopener">to your personal account</a>. Login to your account. After successful login, try running the program again.</li>
<li>If you have VPN enabled on your computer, try turning it off.</li>
<li>Change the license check server <a href="https://github.com/ZennoHelpers/ServerSwitcher" target="_blank" rel="noopener">via the program &quot;ServerSwitcher&quot;</a> (<a href="https://github.com/ZennoHelpers/ServerSwitcher/releases/download/1.0.0/ServerSwitcher.exe">download</a>).</li>
</ol><p>Сообщение <a href="https://clipai.pro/en/faq/fix-zennoposter-ip-banned/">&#171;Нет подключения к серверу авторизации или ваш IP заблокирован&#187; в Zennoposter или Zennobox</a> появились сначала на <a href="https://clipai.pro/en">ClipAI</a>.</p>
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		<item>
		<title>Several identical articles are written, or after launching ClipAI “Maximum threads” becomes “1”</title>
		<link>https://clipai.pro/en/faq/multithread_error/</link>
		
		<dc:creator><![CDATA[admin]]></dc:creator>
		<pubdate>Wed, 31 Jan 2024 00:53:32 +0000</pubdate>
				<guid ispermalink="false">https://clipai.pro/?post_type=epkb_post_type_1&#038;p=4173</guid>

					<description><![CDATA[<p>This usually happens if the ClipAI is configured incorrectly. Do not forget that if you are using a multi-threaded operating mode, then in the “Input data” tab you must select the “(Multi-thread)…” mode: Also in the “How much to do” parameter at the bottom of the Zennoposter/Zennobox screen should be set to a value equal to the required number of articles . In this case, the number of threads will not be greater than the number of articles set in</p>
<div><a class="btn-filled btn" href="https://clipai.pro/en/faq/multithread_error/" title="Several identical articles are written, or after launching ClipAI “Maximum threads” becomes “1”">Read More</a></div>
<p>Сообщение <a href="https://clipai.pro/en/faq/multithread_error/">Пишется несколько одинаковых статей, или после запуска ClipAI &#171;Максимум потоков&#187; становится &#171;1&#187;</a> появились сначала на <a href="https://clipai.pro/en">ClipAI</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p><strong>This usually happens if the ClipAI is configured incorrectly.</strong> Do not forget that if you are using a multi-threaded operating mode, then in the “Input data” tab you must select the “(Multi-thread)…” mode:</p>
<p><a href="https://clipai.pro/wp-content/uploads/2024/01/multithread.png"><img decoding="async" class="alignnone wp-image-5221" src="https://clipai.pro/wp-content/uploads/2024/01/multithread-300x133.png" alt="&#039;Input Data&#039; tab of ClipAI settings with &#039;Where to get input data from?&#039; selected - &#039;(Multi-thread) take from file&#039;." width="352" height="156" srcset="https://clipai.pro/wp-content/uploads/2024/01/multithread-300x133.png 300w, https://clipai.pro/wp-content/uploads/2024/01/multithread-768x341.png 768w, https://clipai.pro/wp-content/uploads/2024/01/multithread-18x8.png 18w, https://clipai.pro/wp-content/uploads/2024/01/multithread.png 820w" sizes="(max-width: 352px) 100vw, 352px" /></a></p>
<p>Also, the “How much to do” parameter at the bottom of the Zennoposter/Zennobox screen should be set to a value equal to the required number of articles. In this case, the number of threads will not be greater than the number of articles set in the “How many to do” parameter.</p><p>Сообщение <a href="https://clipai.pro/en/faq/multithread_error/">Пишется несколько одинаковых статей, или после запуска ClipAI &#171;Максимум потоков&#187; становится &#171;1&#187;</a> появились сначала на <a href="https://clipai.pro/en">ClipAI</a>.</p>
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			</item>
		<item>
		<title>I press &quot;Start&quot;, but nothing happens.</title>
		<link>https://clipai.pro/en/faq/start-button-fix/</link>
		
		<dc:creator><![CDATA[admin]]></dc:creator>
		<pubdate>Tue, 23 Jan 2024 19:15:51 +0000</pubdate>
				<guid ispermalink="false">https://clipai.pro/?post_type=epkb_post_type_1&#038;p=3887</guid>

					<description><![CDATA[<p>If such a problem occurs, please first read the instructions for the first launch. Check that in the “Settings” tab at the bottom of the Zennoposter screen, “How much to do” is not set to “0”. Check that in the “Settings” tab at the bottom of the Zennoposter screen, “Maximum threads” is not set to “0”. There, check that the “Proxy” parameter is set to “Do not use”. This value must be set</p>
<div><a class="btn-filled btn" href="https://clipai.pro/en/faq/start-button-fix/" title="I press &quot;Start&quot;, but nothing happens.">Read More</a></div>
<p>Сообщение <a href="https://clipai.pro/en/faq/start-button-fix/">Нажимаю &#171;Старт&#187;, но ничего не происходит.</a> появились сначала на <a href="https://clipai.pro/en">ClipAI</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p><strong>If such a problem occurs, please first read <a href="https://clipai.pro/en/faq/ai-first-start-guide/">first start instructions</a>.</strong></p>
<ol>
<li>Check what&#039;s in <strong>tab</strong> “Settings” at the bottom of the Zennoposter screen in “How much to do” is not set to “0”.</li>
<li>Check what&#039;s in <strong>tab</strong> “Settings” at the bottom of the Zennoposter screen in “Maximum threads” is not set to “0”.</li>
<li>There, check that the “Proxy” parameter is set to “Do not use”. This value should be set even if you have set a proxy in the input settings.</li>
<li>Click <strong>button</strong> &quot;Settings&quot; in the top-left corner of Zennoposter, and then turn off &quot;Resource Tracking&quot;.</li>
<li>Perhaps you have non-standard values in the &quot;Stop&quot; tab at the bottom of the Zennoposter screen? All 3 fields should say &quot;-1&quot;.</li>
<li>Check the Log tab at the bottom of the Zennoposter screen. Perhaps there is some information there.</li>
</ol>
<p>If all else fails, also check out <a href="https://clipai.pro/en/faq/zennoposter-zennobox-freezes/">this instruction</a>.</p><p>Сообщение <a href="https://clipai.pro/en/faq/start-button-fix/">Нажимаю &#171;Старт&#187;, но ничего не происходит.</a> появились сначала на <a href="https://clipai.pro/en">ClipAI</a>.</p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Zennoposter or Zennobox does not start</title>
		<link>https://clipai.pro/en/faq/zennoposter-zennobox-start-fix/</link>
		
		<dc:creator><![CDATA[admin]]></dc:creator>
		<pubdate>Tue, 23 Jan 2024 18:01:49 +0000</pubdate>
				<guid ispermalink="false">https://clipai.pro/?post_type=epkb_post_type_1&#038;p=3855</guid>

					<description><![CDATA[<p>This problem occurs extremely rarely. But if this happens to you, we recommend that you do the following: Check to see if your ClipAI license has expired. If you purchased a license for no more than a month, and it has already expired, Zennobox may not launch precisely because of this. Renewing the license will solve this problem. Check if any window appears with</p>
<div><a class="btn-filled btn" href="https://clipai.pro/en/faq/zennoposter-zennobox-start-fix/" title="Zennoposter or Zennobox does not start">Read More</a></div>
<p>Сообщение <a href="https://clipai.pro/en/faq/zennoposter-zennobox-start-fix/">Не запускается Zennoposter или Zennobox</a> появились сначала на <a href="https://clipai.pro/en">ClipAI</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>This problem occurs extremely rarely. But if this happens to you, we recommend doing the following:</p>
<ol>
<li>Check to see if your ClipAI license has expired. If you purchased a license for no more than a month, and it has already expired, Zennobox may not launch precisely because of this. <a href="https://t.me/clipai_en_bot" target="_blank" rel="noopener">Extension</a> licenses will solve this problem.</li>
<li>Check to see if any error message appears on startup. Sometimes it is behind all the open windows. If there is a window, it usually says in clear language about why the error occurred and how to fix it.</li>
<li>Check that the date, time, and time zone are set correctly on your PC.</li>
<li>Perhaps Zennoposter/Zennobox is already open? If you need to run several copies of ClipAI, this can be done, but as indicated in <a href="https://clipai.pro/en/faq/several-copies-at-the-same-time-zennoposter-zennobox-clipai/" target="_blank" rel="noopener">this</a> instructions.</li>
<li>Check the Internet connection on your PC.</li>
<li>If you have VPN enabled, try turning it off.</li>
<li>Log in from the PC on which you are running the program to <a href="https://userarea.zennolab.com" target="_blank" rel="noopener">Personal Area</a>. Then try running Zennoposter/Zennobox again.</li>
<li>Check if your Documents folder is available on your PC. There are various unusual situations: for example, you may have enabled auto-sending the contents of this folder to OneDrive in your Windows settings, and you may have logged out of your OneDrive account for some reason.</li>
<li>Restart your PC and try running the program again.</li>
</ol>
<p>If all else fails - <a href="https://userarea.zennolab.com" target="_blank" rel="noopener">reinstall</a> Zennoposter or Zennobox <em>(if you do not uninstall the current version beforehand, all the settings you have made will be saved)</em>, or <a href="https://t.me/a1exmurz" target="_blank" rel="noopener">Contact us</a>, or <a href="https://helpdesk.zennolab.com/" target="_blank" rel="noopener">write to Zennolab support</a>. If even reinstallation does not help, try changing the license check server <a href="https://github.com/ZennoHelpers/ServerSwitcher" target="_blank" rel="noopener">via the program &quot;ServerSwitcher&quot;</a> (<a href="https://github.com/ZennoHelpers/ServerSwitcher/releases/download/1.0.0/ServerSwitcher.exe">download</a>).</p>
<p>If you are running the program via Parallels Desktop, check out <a href="https://clipai.pro/en/faq/clipai-zennoposter-on-macos/" target="_blank" rel="noopener">this</a> instructions.</p><p>Сообщение <a href="https://clipai.pro/en/faq/zennoposter-zennobox-start-fix/">Не запускается Zennoposter или Zennobox</a> появились сначала на <a href="https://clipai.pro/en">ClipAI</a>.</p>
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			</item>
		<item>
		<title>“Error obtaining license. The product being installed has not been purchased&quot;</title>
		<link>https://clipai.pro/en/faq/license-error-zennoposter-zennobox/</link>
		
		<dc:creator><![CDATA[admin]]></dc:creator>
		<pubdate>Tue, 23 Jan 2024 00:16:03 +0000</pubdate>
				<guid ispermalink="false">https://clipai.pro/?post_type=epkb_post_type_1&#038;p=3906</guid>

					<description><![CDATA[<p>Make sure that you use the same Zennolab account during installation that you entered in the autopayment bot when purchasing. If you made a mistake somewhere and something needs to be changed, write to us. Check which application language is installed in your personal account: If it does not match the language of the installer, you need to either download the installer with the appropriate language (directly from your personal account),</p>
<div><a class="btn-filled btn" href="https://clipai.pro/en/faq/license-error-zennoposter-zennobox/" title="“Error obtaining license. The product being installed has not been purchased&quot;">Read More</a></div>
<p>Сообщение <a href="https://clipai.pro/en/faq/license-error-zennoposter-zennobox/">&#171;Ошибка получения лицензии. Устанавливаемый продукт не куплен&#187;</a> появились сначала на <a href="https://clipai.pro/en">ClipAI</a>.</p>
]]></description>
										<content:encoded><![CDATA[<ol>
<li>Make sure that you use the same Zennolab account during installation as you entered in <a href="https://t.me/clipai_en_bot">auto payment bot</a> at the time of buying. If you made a mistake somewhere and something needs to be changed - <a href="https://t.me/a1exmurz">write to us</a>.</li>
<li>Check what application language is installed in <a href="https://userarea.zennolab.com/lk/userarea/UserCustomer.aspx">personal account</a>:<br />
<a href="https://clipai.pro/wp-content/uploads/2024/01/language-zennobox.png"><img decoding="async" class="alignnone wp-image-5229" src="https://clipai.pro/wp-content/uploads/2024/01/language-zennobox.png" alt="Incorrectly installed language is one of the most common reasons for &#039;Error obtaining a license. The product being installed was not purchased from Zennobox, which can be fixed in one click." width="137" height="97" srcset="https://clipai.pro/wp-content/uploads/2024/01/language-zennobox.png 184w, https://clipai.pro/wp-content/uploads/2024/01/language-zennobox-18x12.png 18w" sizes="(max-width: 137px) 100vw, 137px" /></a><br />
If it does not match the installer language, you need to either download the installer with the appropriate language (directly from your personal account), or click the “Change” button in your personal account.</li>
<li>Download the latest version of Zennobox/Zennoposter from your <a href="https://userarea.zennolab.com/lk/userarea/UserCustomer.aspx">personal account</a>.</li>
</ol><p>Сообщение <a href="https://clipai.pro/en/faq/license-error-zennoposter-zennobox/">&#171;Ошибка получения лицензии. Устанавливаемый продукт не куплен&#187;</a> появились сначала на <a href="https://clipai.pro/en">ClipAI</a>.</p>
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