ClipAI - Knowledge Base (FAQ)
< All topics

“An error occurred while loading lists. This path format is not supported."

This error can occur in Zennoposter or Zennobox if the path to any file in the input settings is specified incorrectly. For example, in the case of ClipAI, users often make the mistake of entering the authorization data themselves in the “WordPress Authorization File” field:

Example of incorrect entry of the authorization file in WordPress in ClipAI
Example of incorrect authorization file entry

You either need to enter the path to the file containing the authorization data:

An example of the correct entry of the authorization file in WordPress - ClipAI
Example of correct entry of an authorization file

Or, if you have one website, enter your access data in the fields below:

Example of login data on a WordPress website
Example of login data on a WordPress website

Also check other input settings for similar errors. If you cannot find the reason, write to us.


And if you have the error "An error occurred while loading tables. This path format is not supported.", then check if the folder path is set correctly in the "Output Data" tab of the input settings.

When the error "An error occurred while loading lists. Path contains invalid characters." check not only the above, but also whether you have the file/folder path set in quotes. There shouldn't be any. For example, instead of:

"C:\Users\Administrator\Documents."

You need to specify the path without quotation marks:

C:\Users\Administrator\Documents\

Also, the file/folder path should not contain unnecessary characters. Therefore, it is best not to enter the path manually or copy it, but select it directly in the input settings.